Health Fair Training

Health fairs are a great way to stay active in your community and help share lifesaving messages with your peers. Here are some rules when working at a health fair:

Appearance
• Wear an AHA shirt, if you have one.
• Most health fairs require business casual dress.
• Look professional! You are a representative of the AHA!
• Please no logos or graphics on your clothing (especially tobacco & alcohol).
• Make sure you are comfortable & appropriate.

Time/Shift
• The time listed on our posting is the time the event starts. Plan to be on-site 1 hour prior to the start of the event. You will need time to park, find the right entrance, check in, locate the booth, set up the materials, go to the bathroom, etc.

Setting Up The Table
• We will let you know if there are supplies to be picked up at our office prior to the event.
• The materials most relevant to your event will be provided in your event box.
• Put a tablecloth on the table (if provided).
• Keep displays neat and pleasing to the eye.
• Prominently feature any registrations/sign-up sheets and make sure there are pens.
• You will not be able to feature all the materials at one time, so replace items as needed.
• Use the brochure holders (if provided) to make the set-up look nice.
• Please do not put food or drink on the table.

At The Booth
• Appear approachable! Try not to stand with your arms crossed or on your hips.
• Stand up! People are less likely to approach if you are sitting.
• Make eye contact and greet people.
• Promote the upcoming events and activities included in your materials.
• Do not be pushy or force people to take any materials.
• Allow people to tell you their story and try to be encouraging and sympathetic.
• Familiarize yourself with the materials so you can answer general questions.
• If you are asked a question that you don’t know or are unsure of the answer, first look at the materials on the table — they may have the answer. If not, write down the person’s name, contact information and question. A staff member will follow up.
• Do not give medical advice! You can direct people to the materials for AHA recommendations, but answer in general terms, not specifics. Always recommend that people see their physician or healthcare professional for help specific to their situation.
• If customers would like additional information, you can direct them to our website at www.heart.org.

Tearing Down
• Pack all remaining materials neatly.
• Use rubber bands to keep the materials separated.
• Throw away all trash.
• Fold and pack the tablecloth (if provided).
• Say goodbye to any on-site contacts (the people who helped you set-up/check-in).
• Make sure the table/booth area is as clean as you found it.

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